Retail / Importers5 min read
From “is it in stock?” to a paid order inside WhatsApp
In retail and import businesses, much of the sales team's day goes to the same questions: in stock? price? delivery? The data already lives in the ERP — it just needs to reach customers on the channel they use.
The pain that blocks growth
- Hundreds of repetitive messages a day.
- Reps check the system for every answer.
- Slow quotes lose the sale.
- After-hours orders are lost.
Manual vs. automated operation
Before
- Customer waits for an ERP lookup
- Quotes built by hand
- Payment arranged by message
- Sales stop when the store closes
With Target Virtual
- AI checks stock and price in real time
- Quote in seconds
- Payment link sent in the chat
- Orders and reservations 24/7
Automation advantages
More sales, same team
AI handles simple questions so reps focus on big orders.
Always-accurate data
Price and stock straight from the ERP, no typos.
Short sales cycle
From question to payment in the same conversation.
Self-selling catalog
Fast search by code, brand or application.
Convenience for your customers
- Sees price and availability instantly.
- Buys via WhatsApp, no download.
- Pays in one click.
- Tracks the order to delivery.
Recommended architecture
Smart web catalogStock & pricing AIERP integrationWhatsApp CommerceIntegrated checkout
Turn WhatsApp into a sales channel
Simulate the ERP integration and get the full proposal.